Selling your home isn’t just about the right asking price or the perfect brochure, although both matter. One of the most important moments in the entire process is the property viewing. It’s here that buyers connect emotionally with your home. That “feel” they get during the visit often determines whether they put in an offer or walk away.
At Fisher and Partners, we know that when viewings are handled properly, they can transform curiosity into commitment. So whether you’re leading the viewing yourself or your agent is taking care of it, here are a few professional tips to help you make a lasting, positive impression.
1. Make a Thoughtful First Impression
If you’re showing your home yourself, start as you mean to go on with a warm welcome. Buyers are stepping into someone else’s space, and that can feel a little awkward. Greet them with a smile, be open, and help them feel at ease from the moment they step through the door.
If you’re used to using the side entrance or back door, opt for the front door instead. It’s their first real look at your home and sets the tone.
2. Be Prepared Well in Advance
Rushing around with a hoover moments before the viewing starts creates tension for everyone. Aim to be ready at least 15 minutes beforehand. The house should feel calm, clean, and cared for, not chaotic. That sense of “readiness” shows your home in its best light.
3. Say Less, Let Them Feel More
It’s natural to want to point out every detail or chat away, but resist the urge. Give buyers space to absorb the atmosphere and imagine their life there. Let the home speak for itself. A quiet moment to take in the view from the kitchen window or to imagine their child playing in the garden can be more powerful than any sales pitch.
4. Save the Best for Last
Always aim to end the viewing in your strongest room. Whether it’s a light-filled lounge, a cosy snug, or a beautifully landscaped garden, leave viewers with a lasting emotional impression. It’s that feeling they’ll take with them, and often it’s what makes the decision.
5. Allow a Second Walkaround
If you’re comfortable, invite the buyers to walk around on their own after the guided tour. It gives them the chance to speak freely, take a closer look, and start picturing how they’d live there. If you’re nearby, you might even pick up useful feedback as they talk quietly amongst themselves.
6. Encourage a Second Viewing (But Leave Negotiations to Us)
As they leave, let them know it’s absolutely fine to come back for another visit. It often takes more than one look to make such a big decision. But a word of caution: don’t swap contact details with potential buyers. It might seem helpful, but it can complicate things. We’re here to handle all questions and negotiations, ensuring you get the best possible outcome with none of the stress.
A final thought: Viewings are your home’s chance to shine, to make that emotional connection that leads to a serious offer. A few simple changes to how you prepare and present your property can make a big difference.
If you’re looking to sell your property, we’d be delighted to give you a free market appraisal. Contact your local managing partner and we’ll set up a time to chat. We’d be delighted to hear from you.
